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- HP EliteDesk 800 G4 Mini does not recognize Sony TV speakers

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09-23-2024 09:30 PM
I just purchased HP EliteDesk 800 G4 Mini computer second hand on Amazon. It has Windows 11 installed. Everthing working except it does not recognize Sony TV speakers. I attached an HP monitor and same result. It did not recognize the external monitor speakers. Video is fine. It has a VGA port and I attached to the Sony TV and then also the HP monitor using VGA cable and same result. Video fine but the computer does not recognize the external speakers. I went on HP website a reloaded the most current audio driver and no improvement. Don't know what to try next.
09-23-2024 10:25 PM - edited 09-24-2024 07:03 AM
You can't get audio from a VGA port.
The notebook has display port outputs (at least two of them).
See page 2, items labeled as #1 for the location of these ports.
HP Elite 800 G4 Business Desktop Business PCs
Buy a display port to HDMI cable and use that to connect to your TV.
This one is 2 meters (6'6") long for example.
I use a 3' one for my HP 800 G3 DM to connect to my Best Buy Insignia 22" TV.
Sound and video work great from the TV speakers.