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SkylineGTRpro
Level 1
10 4 0 0
Message 1 of 3
275
Flag Post

Solved!

HP Envy Audio Issue (Not plugged in)

HP Recommended
HP ENVY h8-1485ea
Microsoft Windows 10 (64-bit)

I cannot install a driver for my audio and it is connected, I plugged the same speaker into another PC and it worked as expected.

It use to be HP BEATS audio but i cant get any software or drivers.

 

THe Hardware ID is : HDAUDIO\FUNC_01&VEN_111D&DEV_7676&SUBSYS_103C2AD5&REV_1001

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
137,983 92,645 21,297 28,610
Message 2 of 3
Flag Post
HP Recommended

Hi:

 

See if installing the W10 IDT audio driver from a newer model desktop PC gets the sound to work again.

 

Restart the PC after installing the driver...

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

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2 REPLIES 2
Paul_Tikkanen
Level 21
Level 21
137,983 92,645 21,297 28,610
Message 2 of 3
Flag Post
HP Recommended

Hi:

 

See if installing the W10 IDT audio driver from a newer model desktop PC gets the sound to work again.

 

Restart the PC after installing the driver...

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

View solution in original post

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SkylineGTRpro
Author
Level 1
10 4 0 0
Message 3 of 3
Flag Post
HP Recommended

Paul the installer is broken, I managed to get some software called 7-Zip and extract the driver files. The installer in there worked a treat.

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