HP Pavilion 23 has a screeching microphone

[Dee1909]

I need to make a recording for an assignment.  I tried to use the microphone and it was screeching like there was audio feedback.  It happens if the speakers are on and the microphone is on.  So that means, I can't even do a zoom call. I cannot even narrate over a powerpoint presentation. The microphone is built in. 

I have tried everything and now I wondered if my only solution is to buy a new pc to urgently complete my assignment.

I contacted a 'chat' assistant on  windows (?) .  Completed everything restarted the computer and it woke the neighbours as it sounded like an alarm had gone off.  I now have to permanently disable the microphone.  If I try to test it, I switch off the speakers and speak into the internal mic and it has a buzzing noise in the background.  It then starts to screech.

I have gone through trouble shooting - all the dialogue boxes and updating driver etc.  Incidentally, the sound on the pc is good if i am listening to/watching internet.

I got this message from one dialogue box today about Realtek High Definition audio:

device HDAUDIO\FUNC_01&VEN_10EC&DEV_0280&SUBSYS_103C2B0D&REV_1000\4&1aaf0fbe&0&0001 requires further installation.

When I follow trouble shooting steps, it says no problems found.

I am also now unable to play windows media player - it says there is a problem with sound device.

Should I just count my losses and buy another pc?  Is there any quick fix for this? 

I have a tight deadline to complete a recording for my assignment.

Thanks in advance

[Dee1909]

I am considering purchasing a business PC to complete an assignment ASAP if I cannot resolve a problem with my current pc (my last post)..  

The specs all say they have integrated microphones with the webcam.  Do these pcs allow speaking directly into the pc without a headset as it is not clear on the description.  I am looking at any pc with at least 8GB RAM and intel processor i5.

Would I have to set up this pc myself or does it work straight out of the box? I don't have time to get used to a pc due to a tight deadline.

Thank you

[praveen196]

@Dee1909 Welcome to HP Community!

I understand that you are facing issues with the microphone.

Please refer to the below link to troubleshoot the issue.

https://support.hp.com/in-en/document/c03421813

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[praveen196]

@Dee1909

Yes, this module will allow speaking directly into the pc without a headset.

For more information, you can contact our shopping team.

https://store.hp.com/us/en?jumpid=cp_r12136_us/en/psg/envylaptop/sticky-bar/shop-13

Have a nice day!!