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- HP Community
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- Desktop Audio
- HP Pavilion 23 has a screeching microphone

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05-09-2020 05:06 PM
I need to make a recording for an assignment. I tried to use the microphone and it was screeching like there was audio feedback. It happens if the speakers are on and the microphone is on. So that means, I can't even do a zoom call. I cannot even narrate over a powerpoint presentation. The microphone is built in.
I have tried everything and now I wondered if my only solution is to buy a new pc to urgently complete my assignment.
I contacted a 'chat' assistant on windows (?) . Completed everything restarted the computer and it woke the neighbours as it sounded like an alarm had gone off. I now have to permanently disable the microphone. If I try to test it, I switch off the speakers and speak into the internal mic and it has a buzzing noise in the background. It then starts to screech.
I have gone through trouble shooting - all the dialogue boxes and updating driver etc. Incidentally, the sound on the pc is good if i am listening to/watching internet.
I got this message from one dialogue box today about Realtek High Definition audio:
device HDAUDIO\FUNC_01&VEN_10EC&DEV_0280&SUBSYS_103C2B0D&REV_1000\4&1aaf0fbe&0&0001 requires further installation.
When I follow trouble shooting steps, it says no problems found.
I am also now unable to play windows media player - it says there is a problem with sound device.
Should I just count my losses and buy another pc? Is there any quick fix for this?
I have a tight deadline to complete a recording for my assignment.
Thanks in advance
05-09-2020 05:20 PM
I am considering purchasing a business PC to complete an assignment ASAP if I cannot resolve a problem with my current pc (my last post)..
The specs all say they have integrated microphones with the webcam. Do these pcs allow speaking directly into the pc without a headset as it is not clear on the description. I am looking at any pc with at least 8GB RAM and intel processor i5.
Would I have to set up this pc myself or does it work straight out of the box? I don't have time to get used to a pc due to a tight deadline.
Thank you
05-18-2020 04:01 PM
@Dee1909 Welcome to HP Community!
I understand that you are facing issues with the microphone.
Please refer to the below link to troubleshoot the issue.
https://support.hp.com/in-en/document/c03421813
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
05-18-2020 04:18 PM
Yes, this module will allow speaking directly into the pc without a headset.
For more information, you can contact our shopping team.
https://store.hp.com/us/en?jumpid=cp_r12136_us/en/psg/envylaptop/sticky-bar/shop-13
Have a nice day!!