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HP Z1 no audio

HP Recommended
HP Z1 AIO Workstation
Microsoft Windows 10 (64-bit)

hi all, i have some issue with my speaker. I upgraded to windows 10 with no issue, at some point i reset the pc through the windows security and updates tab in the settings. it has reset to factory default back to win 7, but windows 10 stayed. then i have the speaker with a cross on the taskbar. I tried to update the driver through device manager and a message pop up "windows found drivers for your device but encountered an error while attempting to install them, IDT High Definition Audio CODEC, A device attached to the system is not functioning. if you know the manufacturer of your device, you can visit their website and check the support section for drivers". Any clue?

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