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HP Recommended
HP EliteDesk 800 G4 Base Model Tower PC
Microsoft Windows 10 (64-bit)

HP Audio Control: When I click on it and try to open it, the program doesn't open. Can someone help me? Without it, I can't use the microphone.

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1 REPLY 1
HP Recommended

Welcome to HP Support Community, @Alebers 

 

Thank you for posting your query, I will be glad to help you. 

 

1 Restart Your Computer
Restart the system to fix temporary software issues.

 

2 Check for Windows Updates
Go to Settings Update and Security.
Click Check for updates and install all available updates.

 

3 Reinstall HP Audio Control
Open Control Panel Uninstall a program.
Find HP Audio Control and uninstall it.
Restart your computer.
Download and reinstall the latest version from HP Support.

 

4 Update Audio Drivers
Open Device Manager.
Expand Sound video and game controllers.
Right click your audio device and select Update driver.
Choose Search automatically for drivers.

 

5 Run Audio Troubleshooter
Go to Settings System Sound.
Select input or output device and run the troubleshooter.

 

6 Install HP Support Assistant
Download and install HP Support Assistant to automatically detect and fix issues.

 

I hope this helps. 

 

Take care and have a good day. 

I am an HP Employee. Although I am speaking for myself and not for HP.
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