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HP Recommended
HP Envy 32in AIO desktop
Microsoft Windows 10 (64-bit)

Hi

 

This is utterly bizarre.  Recently bought a HP Envy 32in AIO desktop with integrated Bang and Olufsen speakers.  On several occasions the speakers would gain a life of their own, turning on random music at max volume where I have no idea where the source is coming from and what is worse is that I can no longer control either what is being played or the volume which is maxed out (pressing pause on volume controls or even muting doesn't work!!)  I wondered if someone had somehow hacked into my fairly new PC and was messing around with me!  I also considered if a neighbour was accidentally pairing Bluetooth with my PC, but I've since switched off Bluetooth and it's still occurred since!  I found that by playing something on Spotify I regain control of both what is being played and the volume control.

 

Extremely weird, if anyone has any ideas what the hell is going on?

 

Thanks 

1 REPLY 1
HP Recommended

Hello
indeed, a virus is not too much the type of symptom, and if you have not downloaded anything in particular, visited questionable sites or whatever, little chance that it is that!
what i find hard to understand is that there is music, but nothing is open, no software, nothing at all?
When this happens, you should open the task manager ctrl maj echap, and see if something could be the source in the open programs!
otherwise, the best I can offer, because it seems difficult to fix, since the pc seems recent, would be to reinstall it factory, after saving the data!
If more worries, we do not stop there, it will be a mystery ..
If not, it could be a hardware problem maybe (keyboard mouse action, or something that shouldn't be)

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