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Locked

‎12-20-2023 02:40 AM

HP Recommended
Product: HP ProDesk 600 G5 Desktop Mini PC
Operating System: Microsoft Windows 11

Hi there I recently purchased a used HP mini G5 and it had quite high fan speed and I thought it was just a noisy hot little thing.

 

However I looked in task manager and saw CxUIUSvc using over 50% CPU...

 

I looked it up on google and the top result was a question in this forum with the same title as mine.

 

The suggested fix was to disable the service... I tried that and it worked.

 

However a better fix was to get updated software.

 

I hoped to leave a comment on the other thread since it's the top result in google, however the thread was locked.

 

I've since updated the software driver for the audio chipset and that resolved the issue with the CPU usage and noisy fan etc.

 

Here are the details of my computer in case anyone finds that and finds it useful:

 

HP ProDesk 600 G5 Desktop Mini
product number: 8AG09PA#ABG

 

This is the driver update that fixed the issue:
Windows 11 22H2

Synaptics HD Audio Driver
8.65.319.200 Rev.A
Sep 19, 2022
sp142667.exe

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