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HP Recommended
HP ENVY Curved All-in-One - 34-b135se
Microsoft Windows 11

I own an HP Envy Curved all in one. I am not getting sound from my speakers . I can get sound from my blue tooth headphones 

2 REPLIES 2
HP Recommended

Hi @Chapin2024,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing no sound issue with your PC.

Please follow the steps below to perform an audio test to confirm if the hardware is working fine.

 

1) Shut down the computer.

2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.  

3) Press F2 once.

4) click Component Tests > click Audio, and then click Run once.

 

If you hear any sound from the internal speakers during performing the test, the speakers are working fine.

 

Kindly refer to the steps on this link to further troubleshoot and let me know if that resolves the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

HP Recommended

Hi @Chapin2024,

 

Please follow the steps below to perform an audio test to confirm if the hardware is working fine.

 

1) Shut down the computer.

2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.  

3) Press F2 once.

4) click Component Tests > click Audio, and then click Run once.

 

If you hear any sound from the internal speakers during performing the test, the speakers are working fine.

 

Kindly refer to the steps on this link to further troubleshoot and let me know if that resolves the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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