• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-18-2024 05:43 AM

HP Recommended
Product: HP All-in-One Desktop PC 24-cb1000i (4N1P2AV)
Operating System: Microsoft Windows 11

I HAVE A HP AIO PC 24 WINDOWS 11 FROM 2 YEARS  AND SUDDENLY NOW IT'S KEYBOARD AND MOUSE HAVE STOPPED FUNCTIONING, SO I AM USING OTHER SET OF KEYBOAR AND MOUSE TEMPORARY. 

NOW I HAVE NOTICED A SECOND ISSUE I.E.  MY AUDIO SPEAKER'S VOLUME IS VERY LOW EVEN AT 100 % VOLUME. 

 

1 REPLY 1

‎05-18-2024 06:03 AM

HP Recommended

 Look for an error in the windows device manager.  For example

BeemerBiker_0-1716033689902.png

 

Every device that has the yellow ! needs have its driver rolled back to the one that works.

 

 Rollback the driver that the Device Managers shows as failing or is the wrong one.

 

let me know if it the is still a problem.

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.