I am facing crackling audio in my speaker but audio is fine when connected to my bluetooth devices

[RishuSingh]

<p>I’m experiencing crackling sounds from my laptop speakers, although the audio works fine when using Bluetooth devices. I already uninstalled and reinstalled the Realtek driver, but the issue still persists. This problem started recently, and I’m unable to reach HP support. Please help me resolve this.</p>

[zoey7886]

@RishuSingh, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Crackling Audio Issues in HP Laptop Speakers! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Crackling audio in laptop speakers can arise due to several reasons, including issues with the audio driver or interference. Here is a step-by-step guide to troubleshoot this problem:

Restart the Computer
Sometimes, simply restarting your computer can resolve audio issues, as it stops any application that might be interfering with the speaker functionality.

Run Audio Check in HP Support Assistant
HP Support Assistant can diagnose audio issues. Download and install HP Support Assistant if it's not already installed:

• In Windows, search for and open HP Support Assistant.
• On the My Dashboard tab, click Fixes & Diagnostics.
• Click Audio Check in the One-click fixes section.
• Follow the on-screen instructions after clicking Unable to Hear Audio if the sound is not heard correctly.

Run the Sound Problems Troubleshooter in Windows
Use Windows built-in troubleshooter to automatically detect and fix audio errors:

• Right-click the notification area speaker icon and select "Troubleshoot sound problems."
• Follow the on-screen instructions to apply any suggested fixes.

Test External Speakers or Headphones
Check whether the problem persists when using external speakers or headphones. This can help identify if the issue is limited to the internal speakers.

Update the Audio Driver
Ensure your audio drivers are up to date using Windows Update:

• Search for and open "Check for updates" in Windows. Install any available updates.  

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards,