-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Audio
- I cannot connect my samsung galaxy S9 to the audio using blu...

Create an account on the HP Community to personalize your profile and ask a question
05-02-2020 12:44 PM
I cannot connect my Samsung Galaxy Phone S9 to the audio system of this computer using Bluetooth connection. The phone is pairing correctly with Windows10. I can connect using Bluetooth with other devices (portable speakers, car, etc.) but can't to this computer despite the specification says that I can stream music from the phone to the speakers' system.
Please help,
Thank you, Robert
05-09-2020 11:27 AM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need the exact model and the product number for your computer.
Follow the steps in the below article to find the product details.
https://support.hp.com/us-en/document/c03754824
Look forward to hearing from you and you have a great day!
Take care.
Cheers!
The_Fossette
I am an HP Employee
05-15-2020 06:00 PM
Hi,
I sent you all information about my computer. Have you found any solution to my problem? The audio on this computer works well on all other applications except the problem I am referring to.
I hope you can help me with this ,
Regards,
Robert