• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Omen Gaming Desktop
Microsoft Windows 10 (64-bit)

When I use the headphone jack on the desktop, I can hear audio, but cannot use my built-in headphone mic. When I use the microphone jack, I cannot hear audio, but can use the mic. Is there a way to combine these two functions with only one jack?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Instead, you can just buy a 1 to 2 extension cord to plug in to both of them. You can easily purchase them off of Amazon.

View solution in original post

2 REPLIES 2
HP Recommended

@Cykora

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

Your headphones have a three-segmented or four-segmented connector plug. Both produce sound when plugged into a headphone connector. The three-segmented plug is for headphones only. The four-segmented plug supports a headphone and an attached microphone.

Figure: Three-segmented connector plug

Image: Three-segment plug

Figure: Four-segmented connector plug

Image: Four-segment  plug

Note: Ensure your connecting to the correct port which got the Mic icon:

Use the following steps to set Speakers / Headphones as default in the Sound Properties

  1. Search for HP Support Assistant.
    Press the Windows  + Q keys, and then type Sound. Windows automatically searches for Sound under Settings.

  2. From the list of results, click Sound.

  3. Select Speakers / Headphones.

    Figure : Select Speakers / Headphones

    Image: Select Speakers / Headphones
  4. Click Set Default, and then click OK.

    Figure: Set default

    Image: Set default

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

HP Recommended

Instead, you can just buy a 1 to 2 extension cord to plug in to both of them. You can easily purchase them off of Amazon.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.