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HP Recommended
HP Touchsmart 610 1103a
Microsoft Windows 10 (64-bit)

I used a Windows 10 upgrade to move from Windows 7 Pro to Windows 10 Pro. I had no audio problems.

I then did a fresh install of Windows 10 Pro as I was going to sell the PC.... it now seems impossible to get drivers to load, so no audio. Is there some where that I can manually download the Windows 7 64 bit driver files and place them in the appropriate directory myself? The exe files for Windows 7 and 8 fail telling me there is no compatible device in my PC... I know the sound can work with right files in there, but there is no way to run a setup files to install them.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

See if this W10 IDT audio driver works for your model.  Restart the PC after installing the driver.

 

6.10.6504.0     July 03, 2015

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

See if this W10 IDT audio driver works for your model.  Restart the PC after installing the driver.

 

6.10.6504.0     July 03, 2015

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

HP Recommended

Well knock me down with a feather! Worked like a champ.... even though the install told me it had failed due to no compatible hardware found... lol.. Sound is back with a vengeance! Thankyou so much.... fixed in a flash after hours of tearing out what's left of my hair! 

Thank you so much!

HP Recommended

You're very welcome.

 

Glad to have been of assistance.

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