IDT HD Audio CODEC driver in Windows 10

[aha6287]

Hello,

I have updated my computer to the latest Windows 10 update four days ago. Since then, I have no sound output and the driver trick isn't working anymore. This is the model of the computer: Touchsmart 520 1240 ef.  Does anyone has a solution in order to get the sound working again?

Thanks 🙂

[The_Fossette]

Hi @aha6287

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand that you are having issues with the audio after upgrading windows.

Don’t worry, I’d love to help!

In order that I may provide you with an accurate solution, I will need a few more details.

• When was the last time the computer was working fine?
• Have you performed any troubleshooting steps before posting?

Meanwhile, I recommend you to uninstall the audio driver from device manager and reinstall it from the below link.

http://hp.care/2nikIQ9

Here is how it is done.

Uninstall:

1. Start Control Panel, click Hardware and Sound, and then click Device Manager.
2. Expand the node that represents the type of device that you want to uninstall, right-click the device entry, and click Uninstall.
3. On the Confirm Device Removal dialog box, click OK to start the uninstall process.
4. When the uninstall process is complete, remove the device.

NOTE: On the Confirm Device Removal dialog box, click the Delete the driver software for this device option to delete the driver package that was used for the device.

Install:

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!