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Locked

‎04-27-2023 12:43 AM

HP Recommended
Product: HP Pavilion HPE h8-1212c Desktop PC

IDT Audio has failed after latest WIN update

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-27-2023 07:59 AM

HP Recommended

Hi:

 

See if installing this W10 IDT audio driver from a newer model desktop PC gets the audio to work again.

 

Restart the PC after installing the driver.

 

Tempo High-Definition Audio Driver (Original IDT)

 

6.10.6504.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe 

View solution in original post

1 person found this reply helpful
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4 REPLIES 4

‎04-27-2023 07:59 AM

HP Recommended

Hi:

 

See if installing this W10 IDT audio driver from a newer model desktop PC gets the audio to work again.

 

Restart the PC after installing the driver.

 

Tempo High-Definition Audio Driver (Original IDT)

 

6.10.6504.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe 

1 person found this reply helpful
Was this reply helpful? Yes No

‎04-27-2023 12:52 PM

HP Recommended

Thanks very much. That worked well, but I don't see the Beats audio panel I used to have.  Any way of getting that back?

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‎04-27-2023 12:54 PM

HP Recommended

You're very welcome  

 

Probably not, because the Beats Audio software should have been automatically installed by the driver. 

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‎04-27-2023 04:19 PM

HP Recommended

Well, it didn't come back. Thanks anyway

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