Inferior sound on HP P24h G5 FHD Monitor

[camscorner]

The built-in speakers for the HP P24h G5 FHD Monitor is not good. When I stream a show, I have to turn the volume up to 100% and even then, it's not that loud. But if I watch something like a YouTube video, I can have it on half that and it's okay.

[Raj_05]

Hi @camscorner,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The issue you're experiencing with the HP P24h G5 FHD Monitor's built-in speakers can be attributed to several factors, such as audio source quality, differences in sound mixing, or even the hardware limitations of the monitor's speakers.

Here are a few suggestions to help improve your audio experience.

Adjust Volume Settings:

• Ensure that the volume settings on both your computer and the streaming application (e.g., Netflix, Hulu) are set to maximum.
• Check the sound settings on your computer to ensure that it is outputting audio at the highest quality available.

Use External Speakers or Headphones:

• For a better audio experience, consider using external speakers or headphones. Most monitors, including the HP P24h G5, have a headphone jack or can be connected to external speakers via the audio output port.

Update Audio Drivers:

• Ensure that the audio drivers on your computer are up to date. Outdated drivers can sometimes cause audio issues.

Audio Enhancements:

• Check if your computer's sound settings offer any audio enhancements that can improve the quality of the sound, such as equalizer settings or other sound effects.

Check Streaming Quality:

• Sometimes, streaming services may adjust audio quality based on your internet connection. Ensure that you are streaming content in the highest quality available.

Monitor Settings:

• Explore the settings on your monitor to see if there are any audio settings that can be adjusted. Some monitors offer basic sound enhancement options.

If these suggestions do not resolve the issue, the built-in speakers on the HP P24h G5 FHD Monitor may simply not be powerful enough to deliver the audio quality you desire for certain types of content. In this case, using external audio devices would be the best solution for an improved listening experience.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[camscorner]

Alden4, thank you for your thorough response. I had checked all the troubleshooting areas before writing. I think you probably nailed it that it just isn't up to the quality I want. Are there any recommended, compatible external devices for the HP P24h G5 FHD Monitor? Thanks again for your help.

[Raj_05]

Hi @camscorner,

Thank you for your response, 

For the HP P24h G5 FHD Monitor, here are some recommended and compatible external devices within HP's lineup.

• HP USB-C Dock G5: This dock provides additional ports and connectivity options, including USB-C, HDMI, Ethernet, and more, which can help enhance your workspace by allowing you to connect multiple devices to your monitor.
• HP USB-C to HDMI Adapter: If you need to connect the monitor to a device that doesn't have a USB-C port, this adapter can be useful for converting USB-C output to HDMI input.
• HP Elite Wireless Keyboard and Mouse Combo: For a seamless and wireless experience, this combo provides both a keyboard and a mouse that are well-suited for productivity tasks.
• HP 2.0 Speaker System: If you need better audio quality than the monitor's built-in speakers, HP's speaker system can provide enhanced sound for your setup.
• HP Desk Accessories: Items such as the HP Adjustable Dual Arm Monitor Stand or HP Adjustable Monitor Stand can help you position your monitor ergonomically.

These accessories can complement your HP P24h G5 monitor, improving your overall setup and productivity. 

I hope this helps.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support

[camscorner]

This does not answer the question of a compatible external audio speaker. I put HP 2.0 Speaker System into the search and it came up with no results. The rest of this does not have anything to do with speakers for better audio.

[Raj_05]

Hi @camscorner,

Thank you for your response, 

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support