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‎12-04-2019 05:37 AM - edited ‎12-04-2019 05:40 AM

HP Recommended
Product: HP Envy All-in-One 27-b2XX
Operating System: Microsoft Windows 10 (64-bit)

Yesterday my windows 10 got updated automatically. Since then my builtin mic and speakers  have stopped working.

 

I've tried numerous driver updaters, even a premium one. Nothing solved the issue. I tried uninstalling devices and reinstalling, several restarts and troubleshooting.

 

Nothing is working out for me. I'm frustrated. I wasted whole my day, and I'm asking here.

 

Here are few screenshots of what I think is the issue: https://prnt.sc/q62mpt and https://prnt.sc/q62ngk 

 

Please help.

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-04-2019 06:19 AM

HP Recommended

It worked using HP Support Assistant!

 

I just updated my BIOS and Realtek drivers using hp support assistant.

 

So relieved ❤️ 

View solution in original post

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1 REPLY 1

‎12-04-2019 06:19 AM

HP Recommended

It worked using HP Support Assistant!

 

I just updated my BIOS and Realtek drivers using hp support assistant.

 

So relieved ❤️ 

Was this reply helpful? Yes No
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