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HP Recommended
HP All-in-One 27-dp1xxx
Microsoft Windows 11

I have a new all in one desktop running on windows 11 and I am still finding my way around it.

I believe it has a built in mic but when I do a test it only picks up 3% volume.

I have run the diagnostic program and it says the mic has no issues.

I have a pop-up webcam but it makes no difference if it is up or down.

I don't want to plug in a mic.

Questions:

1. is there actually a built-in mic and if so, where is it? 

2. How do I adjust the sensitivity so it picks up normal speech.

 

10 REPLIES 10
HP Recommended

@JD486 -- is this your computer: HP Envy 27 All-in-One Microphone Problem - HP Support Community - 6354322

 

This page states that the built-in microphone is automatically muted when the camera is closed, to prevent a computer-hacker from listening through your microphone when it is closed.

 

That is a nice feature!

HP Recommended

thanks for a response, but I did say in my question: "I have a pop-up webcam but it makes no difference if it is up or down."

HP Recommended

hi

can you give the exact reference of the computer?
what do you do the recordings with?
Have you found the audio / microphone parameters in order to modify the settings?
Sorry, this is a quick message, before we go to eat
I hope you will find a solution

 

[start]
This is an automatic response
in order to avoid writing the same thing each time

Some elements may therefore not apply to you 
To be able to answer you effectively, we need some information

 

we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

Give the full name with the product number P / N


this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb

Give the full version of windows

for windows 10 type winver in the search box
if you give the best information
your problem could have a solution more quickly (depending on the difficulty, of course)
Learn how to use the Community

 

Advice for asking the "Very Best Question"

 

First-Time-Here-Learn-How-to-Post-and-More

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

It is All-in-One PC

Model 27-dp1022na

ProdID 53Y53Ea#ABU

 

Windows 11 Version 21H2

 

If I use Zoom with the camera up or down, the mic works.

If I test the mic it does not work more than 3%

HP Recommended

check this ( option only )

https://support.hp.com/us-en/document/ish_1659562-1439556-16

 

https://support.hp.com/us-en/product/hp-all-in-one-pc-27-dp1000wi/37921088/model/38322351/how-to?sku...

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Please remember to mark the answers this can help other users
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

@JD486 -- in Windows, open the "Audio Mixer" app, and check that one of the "sliders" is NOT set to 3%

HP Recommended

the input slider is set (and has always been set) to 100%

HP Recommended

I am a little more confused today!

I had been shouting 'Alexa' at my PC but nothing had happened, apart from other devices in other rooms answering!

 

Today I have clicked on the Alexa icon in the desktop app instead of saying 'Alexa' and I can speak in a normal voice to the PC and Alexa will give me answers. This is with the pop-up camera down, so there must be a built in mic despite everyone telling me there isn't.

Same question -where is it? 

HP Recommended

Hi

personally i never said you don't have any
The microphone is often integrated into the webcam, but here I could not confirm
If I understood correctly, finally, with alexa, your microphone works well?

[edit]

 HP All-in-One 27-dp1019na PC Product Specifications

there is not the reference of your model here, but same type

HP True Vision 720p HD privacy camera with integrated dual array digital microphones

the microphone should be in the webcam

therefore for best use, the webcam should be in the open position

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
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