Is there a replacement for the Conexant HD Audio driver, which no longer works with Windows 11?

[Mikey7950050]

Windows 11 Update Caused the Conexant HD Audio Driver for my Speakers to Stop Working. No new version of this driver is available since 2021. When I uninstall this driver and reboot, it automatically gets reinstalled. It tells me this is the correct driver, but the driver no longer works. No sound from my speakers. I'm forced to use Monitor speakers (which are terrible).

Does anyone know of a replacement audio driver for Conexant HD, that still works with Windows 11?

If there isn't one, do I have to replace the sound card in the pc??

[zoey7886]

@Mikey7950050, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your Conexant HD Audio Drive! 

We're thrilled to have the opportunity to assist you and provide a solution.

You're not alone—many users have faced issues with Conexant HD audio drivers on Windows 11. Since Conexant stopped updating drivers after 2021, Windows 11 updates often break compatibility.

Possible Solutions:

1. Try the Generic High Definition Audio Driver

1. Right-click on the Start button and select Device Manager.
2. Expand Sound, video, and game controllers.
3. Right-click on Conexant HD Audio and choose Update driver.
4. Select Browse my computer for drivers → Let me pick from a list of available drivers.
5. Choose High Definition Audio Device (Microsoft) instead of Conexant.
6. Click Next and follow the instructions.
7. Restart your PC and check if sound works.

2. Use an Older Compatible Conexant Driver

If the generic driver doesn’t work, try rolling back to an older version:

1. Go to Device Manager → Conexant HD Audio → Properties.
2. Under the Driver tab, click Roll Back Driver (if available).
3. Restart and test the sound.

3. Prevent Windows from Reinstalling the Broken Driver

If Windows keeps reinstalling the non-working driver:

1. Open Device Manager and uninstall the Conexant driver.
2. Go to Control Panel → System → Advanced system settings.
3. Under Hardware, click Device Installation Settings.
4. Select No (your device might not work as expected) and save changes.
5. Restart your PC and manually install a working driver.

 

[zoey7886]

4. External USB Sound Card (If No Driver Works)

If none of the drivers work, you don't necessarily have to replace the internal sound card. A simple fix is using a USB external sound card (like the Creative Sound Blaster series), which bypasses the faulty driver and provides high-quality audio.  

Hope this helps!

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[Mikey7950050]

Those suggestions did not work.

The High Definition Audio Driver did not work. And I kept getting an error message that the Conexant device could not be found.

Going back to Conexant did not work.

There is only one version of the Conexant Driver available on the HP site. I don't see how an older version would be better anyway. The problem is they didn't keep the driver compatible with Windows 11.

I tried a 3.5mm to USB adapter, which claims to have a built-in audio card. That didn't work.

This is an HP PC. It has the sound card HP put in it. I don't understand why HP isn't providing a sound driver that makes their own product work with the current version of Windows. HP should be doing this for their customers or working with Microsoft to resolve the issue.

Why is it left to HP's customers to figure this out or be out of luck?

[Mikey7950050]

It's been almost two weeks and I have not received a response to the fact that HP's "solutions" did not work.

Once again, it appears HP has abandoned its customers. Instead of providing an audio driver that actually works with Windows 11 on THEIR product, they went silent. I guess HP's idea of tech support is ignoring the problem and hoping their customers go away. What will go away is any brand loyalty to HP the next time we need a new PC or laptop.

[zoey7886]

@Mikey7950050, I've sent you a private message with detailed troubleshooting steps. Please take a moment to check that. I sincerely apologize for the inconvenience you've faced. We appreciate your patience and are committed to helping you resolve this issue.

When you get a chance, please try the steps shared in the message. If you encounter any errors or issues, kindly let me know so that we can further assist you.

Looking forward to your response!

Take care and have a great day.

Regards,

[Mikey7950050]

Forgive me, but I am not seeing any private messages. Either it wasn't sent, or I cannot access it right now. 

When I click on the alert, it just brings me here, to your public reply. ???