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HP Recommended
HP Pavilion Desktop - 570-p003ns
Microsoft Windows 10 (64-bit)

Says loudpeaker not connected....Have had the problem since I bought the computer three years ago so used an external speaker and never tried to fix it. Can anyone help?

 

...Also, apparently audio device (Realtek High Definition Audio) is installed but not connected. Any ideas?

3 REPLIES 3
HP Recommended

@Anonymous75 -- within "Settings" in Windows 10, open the "Audio" app. 

In the "Audio Out" section, what device is the "default" output device? Headphones? Speakers? Optical-out?

 

HP Recommended

There was no output device detected at all. In the meantime I connected an external speaker but originally there was no output device.

 

Thanks for your reply

 

M

HP Recommended

@Anonymous75 -- is this your computer: HP Pavilion Desktop - 570-p003ns PC Product Specifications | HP® Customer Support

 

I see:

 

Product Number: 1GT27EA
Release Date: 3-Feb-2017
Country/Region Sold In: Spain

 

and, under Integrated audio:


Audio Codec: ALC3863-CG
High Definition (Azalia) 5.1 channel audio support
Audio jack presence detection

 

NOTE: An internal speaker is not included with integrated audio.

External speakers or headphones are required to hear sound.

 

So, you were correct when you connected external speakers.

Does your monitor have its own built-in speakers? If so, you could connect "audio-output" on your computer to the "audio-input" on such a monitor, instead of connecting stand-alone speakers.

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.