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‎09-06-2020 03:02 PM

HP Recommended
Product: HP Pavilion Gaming 790-0031
Operating System: Microsoft Windows 10 (64-bit)

All microphones I try to use (both USB and jack connections) are detected by windows, but don't register any sound. I've already followed every step on the support pages here (https://support.hp.com/in-en/document/c03421813) and here (https://support.hp.com/in-en/document/c05942024). And yes, I've verified that microphones work on other computers.

 

The only thing I can think of that might be related is that I am using an HDMI connection to my monitor, and I've had some audio playback trouble with that in the past. 

Any help is appreciated, thanks.

1 REPLY 1

‎09-09-2020 08:25 AM

HP Recommended

@Mike_Rofone


Welcome to HP Community

 

I have gone through your Post and would like to help

 

If you remove that HDMI connection to your Monitor does the Microphone work?

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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