My rear audio out jack is not working

[Sillybentley123]

My front audio output has a piece of a 3.5 mm jack stuck in it so I tried to use my rear audio output but when I plug in a pair of headphones I get no audio and it is not detected as a sound output in Windows. I am hoping somebody could help me troubleshoot this issue.

[Irwin6 · Accepted solution]

Hi @Sillybentley123,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with the audio jack on your PC and there is a piece stuck on the front audio jack, it will not detect if the back audio jack as there is something in the front port and may need repair.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Irwin6

HP Support