My volume is either max volume or muted, no middle ground

[StritAl1]

Ive been having major volume issues which doesnt allow me to change my volume using the master volume mixer however i need to go to my volume mixer and change the app volume individually to do it, ive downloaded new audio drivers updated the pc much more still havent found a fix does anyone have any suggestions 

[StritAl1]

If needed more info just ask ill send it over

[Temberance]

I can't control up &down volume on sound icon

[praveen196]

@StritAl1 & @Temberance Welcome to HP Community!

I understand that you are facing volume is either max volume or muted, no middle ground issue.

Have you tried to update the BIOS?

Please run the SFC scan. you can refer to this Link: https://support.microsoft.com/en-in/help/4026529/windows-10-using-system-file-checker

Try updating the computer, this will install the latest updates -

Step 1 Windows Updates -

1) In the search box, type, and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 2 Install updates using HP Support Assistant

1. In the search box, type, and open HP Support Assistant. 
2. Check for updates. 
3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

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