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- Desktop Audio
- New HP All in One No Sound when using Explorer

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11-18-2025 09:05 AM
Brand new HP ALL IN ONE that was set up last week.
I do not have sound for videos when using explorer such as videos on websites or youtube. When I perform an audio text in Settings, it works. When I have audio or video calls using MS Teams, I have sound. Not sure what the issue is.
Solved! Go to Solution.
1 ACCEPTED SOLUTION
Accepted Solutions
11-18-2025 09:09 AM
Resolved. My 2nd monitor was listed as the default audio component. I removed it, et voila! Problem resolved.
1 REPLY 1
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