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HP Recommended
550-103na
Microsoft Windows 10 (64-bit)

I bought my new computer from HP today. I have spent hours configuring it and downloading all of the previous programs I had on my previous computer. When I came in from work and found all my things had finished downloading, I decided to try out BeamNG.Drive as a test. It was then that I noticed I had no sound. I tried to troubleshoot the problem but all that was said was "the port for sound audio ius situated on the back of the computer". This obviously means that the PC itself has no speakers, but the problem is, there are no leads or cable even remotely similar to the Input and Output ports required for sound to come through. I am using an AOC monitor and I am not sure if that has speakers either. I have tried connecting up one of my speakers, which then solved the problem on the taskbar, but still no sound is being projected; even through the speaker. As I said before, I have not recieved any leads from either my PC or monitor that may work as a sound input/output. I have tried HDMI and thgis still doesn't work...

 

What can I do?

 

Thanks,

Mikey

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You would connect the speakers to the light green audio jack in the back of the PC.

 

Look at the link below, under the back I/O ports.

 

http://support.hp.com/us-en/product/HP-Pavilion-550-100-Desktop-PC-series/8499648/model/11926383/doc...

 

Any set of PC speakers I ever owned came with a full set of wires to connect them with.

 

Only one wire with the light green jack goes into the light green audio out port.

 

The PC itself will not come with any speaker cables.

 

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

You would connect the speakers to the light green audio jack in the back of the PC.

 

Look at the link below, under the back I/O ports.

 

http://support.hp.com/us-en/product/HP-Pavilion-550-100-Desktop-PC-series/8499648/model/11926383/doc...

 

Any set of PC speakers I ever owned came with a full set of wires to connect them with.

 

Only one wire with the light green jack goes into the light green audio out port.

 

The PC itself will not come with any speaker cables.

 

 

HP Recommended
Haha, thanks Paul. Literally an hour after I submitted the support post, I found the jack. Iam using my bluetooth speaker atm tho 😕

Thanks for your help

Mikey
HP Recommended

You're very welcome, Mikey.

 

Enjoy your new PC.

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