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‎08-15-2021 05:56 PM

HP Recommended
Product: HP Pavillion p7-1517cb

HI! someone recently installed windows 10 onto my computer and after i realized something was wrong with my audio. I have tried everything i can think of to fix it. i tried the troubleshoot as well. when you hover over the sound settings (its already canceled with a red x) it says no audio output device is installed. ive tried uninstalling device and reinstalling (in device manager), nothing works, and then when i try to update the driver it says "windows found drivers for your device but encountered an error while attempting to install them. - A device attached to  the system is not functioning. 

Any tips or help would be greatly appreciated, thank you  i'm going crazy trying to fix it !!!

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-15-2021 05:59 PM

HP Recommended

Hi:

 

See if installing this driver and restarting the PC resolves the problem.

 

This package provides the Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

View solution in original post

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3 REPLIES 3

‎08-15-2021 05:59 PM

HP Recommended

Hi:

 

See if installing this driver and restarting the PC resolves the problem.

 

This package provides the Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

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‎08-15-2021 06:38 PM

HP Recommended

THANK YOU SO MUCH!!!!!!!!!!!!! IT HELPED IMMIEDIATELY, YOU ARE AWESOME!!!!!!!!!!!!!!!!!

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‎08-15-2021 07:22 PM

HP Recommended

You're very welcome.

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