No Audio Output Device installed after windows 10 installed

[morgangallaughe]

HI! someone recently installed windows 10 onto my computer and after i realized something was wrong with my audio. I have tried everything i can think of to fix it. i tried the troubleshoot as well. when you hover over the sound settings (its already canceled with a red x) it says no audio output device is installed. ive tried uninstalling device and reinstalling (in device manager), nothing works, and then when i try to update the driver it says "windows found drivers for your device but encountered an error while attempting to install them. - A device attached to  the system is not functioning. 

Any tips or help would be greatly appreciated, thank you  i'm going crazy trying to fix it !!!

[Paul_Tikkanen · Accepted solution]

Hi:

See if installing this driver and restarting the PC resolves the problem.

This package provides the Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

[morgangallaughe]

THANK YOU SO MUCH!!!!!!!!!!!!! IT HELPED IMMIEDIATELY, YOU ARE AWESOME!!!!!!!!!!!!!!!!!

[Paul_Tikkanen]

You're very welcome.