• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavillion p7-1517cb

HI! someone recently installed windows 10 onto my computer and after i realized something was wrong with my audio. I have tried everything i can think of to fix it. i tried the troubleshoot as well. when you hover over the sound settings (its already canceled with a red x) it says no audio output device is installed. ive tried uninstalling device and reinstalling (in device manager), nothing works, and then when i try to update the driver it says "windows found drivers for your device but encountered an error while attempting to install them. - A device attached to  the system is not functioning. 

Any tips or help would be greatly appreciated, thank you  i'm going crazy trying to fix it !!!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

See if installing this driver and restarting the PC resolves the problem.

 

This package provides the Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

See if installing this driver and restarting the PC resolves the problem.

 

This package provides the Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

HP Recommended

THANK YOU SO MUCH!!!!!!!!!!!!! IT HELPED IMMIEDIATELY, YOU ARE AWESOME!!!!!!!!!!!!!!!!!

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.