• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Slimline Desktop - 290-p0043w
Microsoft Windows 10 (64-bit)

My sound isn't working today. I connected my speakers and it's still shows  the speaker with the red X. I connected my headphones and it still shows the red X. This started happening a few hours ago, it was fine yesterday and the days before. I just bought this desktop tower brand new from Walmart 6 months ago. I go into sound output settings and it says "No output devices found." even though I have my speakers connected. How to fix it? 

 

Audio.PNG

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello

download the file here

 

Realtek High-Definition (HD) Audio Driver (Windows 10 v1709)

6.0.8924.1 Rev.B88.3 MBApr 12, 2020Download

then start the installation 'right click install as administrator' follow the instructions

The computer may restart on its own If not, restart once the installation is complete, wait for it to be done

When the computer restarts automatically, a new installation can be started, sometimes the old driver is deleted.

 

When the computer is in working condition, check if the audio is usable if not, simply restart the installation

If nothing at all you may have another problem

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

View solution in original post

1 REPLY 1
HP Recommended

Hello

download the file here

 

Realtek High-Definition (HD) Audio Driver (Windows 10 v1709)

6.0.8924.1 Rev.B88.3 MBApr 12, 2020Download

then start the installation 'right click install as administrator' follow the instructions

The computer may restart on its own If not, restart once the installation is complete, wait for it to be done

When the computer restarts automatically, a new installation can be started, sometimes the old driver is deleted.

 

When the computer is in working condition, check if the audio is usable if not, simply restart the installation

If nothing at all you may have another problem

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.