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HP Recommended
HP PAVILION 500-374na
Microsoft Windows 10 (64-bit)

Hello, i have had my desktop for a little over a year now, never had any problems until today, i formatted my computer last night (removed all my files) however, i did not chose the option to clean my driver as i was a bit unsure, the reset was good and successful, my computer loaded a little after 2 hours and with windows 10 working, but it was then that i noticed my sound was not working, i spent all day trying to figure it out, I have tried installing realtek drivers and HP, nothing worked, when i tried to update my current driver it would not work either. When i hover over the sound icon in the bottom left corner of my screen this comes up "No Audio Output Device is installed" i have tried looking on the internet but nothing works, any help?? Here are some screenshotserror.pngNo Audio Output Device is installed.pngtroubleshoot.png

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

See if this driver resolves the problem.  Install and restart the PC.

 

This package provides the Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

See if this driver resolves the problem.  Install and restart the PC.

 

This package provides the Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

HP Recommended
I will do it as soon as I get home and I will tell you if it works or not thanks!
HP Recommended

You're very welcome.

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