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‎01-29-2020 05:19 PM

HP Recommended
Product: p6-2330 pc
Operating System: Microsoft Windows 10 (64-bit)

How can I get the sound back on my pc. Am I missing " Realtek ". I tried everything. Could you help me.

5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-29-2020 06:30 PM

HP Recommended

Hi:

 

According to the product specs for your PC, it comes with the Integrated IDT 92HD73E Audio, not the Realtek audio.

 

https://support.hp.com/us-en/document/c03499435

 

The only suggestion I can offer, would be to try the W10 IDT audio driver from a newer model HP desktop PC, and see if that gets the sound to work again.  Restart the PC after installing the driver.

 

VERSION: 6.10.6504.0     July 03, 2015

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

 

 

 

 

View solution in original post

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3 REPLIES 3

‎01-29-2020 06:30 PM

HP Recommended

Hi:

 

According to the product specs for your PC, it comes with the Integrated IDT 92HD73E Audio, not the Realtek audio.

 

https://support.hp.com/us-en/document/c03499435

 

The only suggestion I can offer, would be to try the W10 IDT audio driver from a newer model HP desktop PC, and see if that gets the sound to work again.  Restart the PC after installing the driver.

 

VERSION: 6.10.6504.0     July 03, 2015

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

 

 

 

 

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‎02-05-2020 08:04 AM

HP Recommended

Thank you, the 2nd link did it!

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‎02-05-2020 08:06 AM

HP Recommended

You're very welcome.

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