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HP Recommended
HP EliteDisplay E243m 23.8-inch Monitor
Microsoft Windows 11

I have a HP Pavilion TP01 coupled with a elite Display E243M on Windows 11. The sound works fine on usb headset and microphone but only vodeo works on the display. the monitor has been changed but no difference. have also changed HDMI cable. Looking for ideas?

 

1 REPLY 1
HP Recommended

@Alypally 

 

You have to choose or enable HDMI sound. Please right click speaker icon and select Sound settings. Can you see HDMI sound OR E243M sound ? If not you need to install driver/firmware for the monitor using:

 

            https://support.hp.com/au-en/drivers/selfservice/hp-elitedisplay-e243m-23.8-inch-monitor/18164494

 

Regards.

 

 

BH
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