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‎12-13-2024 05:12 PM

HP Recommended
Product: HP Pavilion Desktop PC TP01-3000i (4M0J9AV)
Operating System: Microsoft Windows 11

My speakers were working last night and I tried play some music this evening and I cant get any sound output.

It did an update as I switched off, so is there a known problem due to the update.

It recognises my speakers and when I click the Test button it shows that is outputting sound on the bar.

I have also tried some bluetooth ear buds and are not working too.

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-14-2024 02:19 AM

HP Recommended

Try this audio driver

https://ftp.hp.com/pub/softpaq/sp154001-154500/sp154229.exe

 

I found it here

 

let me know if it works or not

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

1 person found this reply helpful
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3 REPLIES 3

‎12-14-2024 02:19 AM

HP Recommended

Try this audio driver

https://ftp.hp.com/pub/softpaq/sp154001-154500/sp154229.exe

 

I found it here

 

let me know if it works or not

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
1 person found this reply helpful
Was this reply helpful? Yes No

‎12-14-2024 05:04 AM

HP Recommended

Hi Beemer

Fixed the problem!

Thanks!

 

 

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‎12-14-2024 08:34 AM

HP Recommended

I am glad you got it working. An update to windows 11 caused my rear audio to stop working. I never found the problem but the front audio jacked worked so I did not spend a lot of time debugging the issue.  

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Was this reply helpful? Yes No
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