• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-25-2021 06:57 AM

HP Recommended

Windows 10 update removed my Realtek audio drivers for microphone and speakers. I now cannot do ZOOM calls, TEAM calls etc. 

HP auto assistant checked and result: No Speakers and No Microphone... surprise surprise. Updated BIOS, Updated whatever else HP said to update... No difference. Device Manager says I have no speakers and no microphone. 

If I try to re-install, all tech advice says to go to Device Manager and right click on the driver... but I have no driver... its been removed OMG.

Both the Microsoft folks AND the HP folks know theres an issue... but they cannot seem to do anything about it. Most of the please for help post-Windows 10 updates on this forum are going unanswered.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->