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‎03-25-2021 06:57 AM

HP Recommended

Windows 10 update removed my Realtek audio drivers for microphone and speakers. I now cannot do ZOOM calls, TEAM calls etc. 

HP auto assistant checked and result: No Speakers and No Microphone... surprise surprise. Updated BIOS, Updated whatever else HP said to update... No difference. Device Manager says I have no speakers and no microphone. 

If I try to re-install, all tech advice says to go to Device Manager and right click on the driver... but I have no driver... its been removed OMG.

Both the Microsoft folks AND the HP folks know theres an issue... but they cannot seem to do anything about it. Most of the please for help post-Windows 10 updates on this forum are going unanswered.

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