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kw61 Top Student
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No audio Output Device

Pavilion 2330
Microsoft Windows 10 (64-bit)

Had to reset computer.  After reset my audio button has a red x and states No Audio Output device is installed.

Have gone to device Manager and tried to install driver and  I get Windows encountered a problem installing driver software for your device.  A device attached to the system is not functioning.  error code 0x8007001f  My Audio is IDT - Audio Device - IDT High Definition Audio CoDEC

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HP Support Agent
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No audio Output Device

Hi @kw61,

 

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I understand that you that you need drivers for your IDT audio device. I will be delighted to assist you.

 

A commendable job was done by attempting these troubleshooting steps before posting your question in the HP forums. It is always a great pleasure to work with tech-savvy and technically sound customers like you. Kudos to you for that. I am amazed at your technical skills and levels of technical knowledge.

 

Please try this link to see if the drivers get installed from these links: https://www.drivereasy.com/knowledge/fixed-idt-audio-device-high-definition-audio-codec-error-0x8007...

 

Link 2: http://www.driverscape.com/manufacturers/idt/sound-cards

Link 3: https://www.drivereasy.com/knowledge/fixed-idt-audio-device-high-definition-audio-codec-error-0x8007...

 

Please remember that these are 3rd party links and I’m going out of my way to provide these links. Do not click on any ads that you find on these links.

 Hope this helps. Let me know how this goes. I hope the issue gets resolved without hassles and the unit works great. I'm always there to assist you. Please reach out anytime.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as this  will help several others with the same issue to get it resolved without hassles.

Take care now and have a splendid week ahead.

DavidSMP
I am an HP Employee

kw61 Top Student
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No audio Output Device

I was able to get the download from the free addition of driveeasy.  How do I go about installing this?

HP Support Agent
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No audio Output Device

Hi @kw61,

 

I thank you for your quick response and your awesome post. Please open the location where the file was downloaded to, and there should be a specific ".exe" file that shows up. Please double-click on it and follow the on-screen instructions. Did you try the links that  I sent you to correct the situation?

 

Trust me I've done all I can to help here with a lot of research and efforts going into it.

 

To simply say thanks, please click the "Thumbs Up"button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as this  will help several others with the same issue to get it resolved without hassles.

 

Take care now and have a splendid week ahead.

DavidSMP
I am an HP Employee

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