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‎04-17-2021 11:59 PM

HP Recommended
Product: pavilion p7-1534 Desktop PC
Operating System: Microsoft Windows 10 (64-bit)

I just installed Windows 10. I noticed that I do not have any sound. I troubleshot and got this message "no audio devices are installed." How do I install an audio device. Windows update is not installing the device. I have tried all the methods suggested on the Internet, and nothing works. Please advise. Thank you.

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-18-2021 01:41 AM

HP Recommended

hi
try :
https://support.hp.com/my-en/document/c03812357
[edit] The link is no longer valid, it is no longer present where I found it, neither does it seem to me
It was about installing HP Software Framework with a given link
I don't know if I could find the version that was mentioned
ftp://ftp.hp.com/pub/softpaq/sp59001-59500/sp59202.exe
http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe
ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.html

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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View solution in original post

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2 REPLIES 2

‎04-18-2021 01:41 AM

HP Recommended

hi
try :
https://support.hp.com/my-en/document/c03812357
[edit] The link is no longer valid, it is no longer present where I found it, neither does it seem to me
It was about installing HP Software Framework with a given link
I don't know if I could find the version that was mentioned
ftp://ftp.hp.com/pub/softpaq/sp59001-59500/sp59202.exe
http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe
ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.html

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
Was this reply helpful? Yes No

‎04-19-2021 07:11 AM

HP Recommended

The suggested links solved the problem.

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