• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
envy 23
Microsoft Windows 10 (64-bit)

I reset my Dell Envy 23 in order to get a clean slate and start over. Once it cleaned up and reinstalled I had no audio device. I've tried installing drivers but it says "no audio device found". So does everything else I've tried. Any ideas?

1 REPLY 1
HP Recommended

Hi:

 

What is the full model number or product number of your AIO PC?

 

Use this guide to find that information...please do not post the serial number.

 

HP All-in-One Desktop PCs - How Do I Find My Model Number or Product Number | HP® Customer Support

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.