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‎12-20-2017 07:30 PM

HP Recommended
Product: 27-k150xt
Operating System: Microsoft Windows 10 (64-bit)

No Sound tried updating driver to no success. Tried uninstalling and reinstall and nothing is working after Windows latest OS update

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-21-2017 06:56 AM

HP Recommended

Hi:

 

See if installing this W10 IDT audio driver and restarting the PC, resolves the problem...

 

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

File name: sp71717.exe

View solution in original post

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6 REPLIES 6

‎12-21-2017 06:56 AM

HP Recommended

Hi:

 

See if installing this W10 IDT audio driver and restarting the PC, resolves the problem...

 

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

File name: sp71717.exe

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‎12-23-2017 12:13 PM

HP Recommended

This most certainly did fix the problem. Thx

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‎12-23-2017 12:39 PM

HP Recommended

You're very welcome.

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‎12-23-2017 12:42 PM

HP Recommended

I have one slight problem though,the headphone/auxiliary jack isnt working and the internal speakers play sound. I dont use the internal speakers and prefer external ones.

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‎12-23-2017 12:49 PM

HP Recommended

Unfortunately, I do not believe that there is a fix for that problem.

 

I think that happens to all HP desktop PC's with the IDT audio system, and no W10 drivers on the support page.

 

You could try the W8.1 driver from your PC's support page and see if that works.

 

On some PC's the W8.1 driver works, and on many, it doesn't.

 

A very bad compatibility problem with W10 and PC's with the IDT audio.

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‎05-18-2019 12:44 AM - last edited on ‎05-18-2019 07:57 AM by Retired

HP Recommended

I've tried to install windows 10 but it says that my laptop cant update to Windows 10

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