No input internal microphone on my HP TouchSmart PC, what do I do about that

mkm10 · ‎11-17-2020

I am trying to use Zoom on my computer and find there is no microphone so others can hear me. I think this PC is supposed to have an internal microphone, but when troubleshooting, it indicates there is no input device. Help..

banhien · ‎11-17-2020

@mkm10

What is your HP TouchSmart 300 PC ? For example HP TouchSmart 300-1120, its specs:

https://support.hp.com/au-en/document/c02056463

Your machine should be very close, it has 2 internal microphones which are next to the webcam (position 2)

Regards.

BH
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mkm10 · ‎11-25-2020

Evidently I needed to purchase a headset that will work both as a microphone as well as audio. At least once I purchased one and plugged in to the USB port, the message that my microphone or headset was unplugged disappeared. I can certainly hear audio and will try the microphone test soon, but I feel certain this solved my problem and will be able to participate in Zoom sessions and others will be able to hear me.