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HP Recommended
HP TouchSmart 300 PC
Microsoft Windows 10 (64-bit)

I am trying to use Zoom on my computer and find there is no microphone so others can hear me.  I think this PC is supposed to have an internal microphone, but when troubleshooting, it indicates there is no input device.  Help..

2 REPLIES 2
HP Recommended

@mkm10 

 

What is your  HP TouchSmart 300 PC ? For example HP TouchSmart 300-1120, its specs:

 

           https://support.hp.com/au-en/document/c02056463

 

Your machine should be very close, it has 2 internal microphones which are next to the webcam (position 2)

 

       

 

Regards.

BH
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HP Recommended

Evidently I needed to purchase a headset that will work both as a microphone as well as audio.  At least once I purchased one and plugged in to the USB port, the message that my microphone or headset was unplugged disappeared.  I can certainly hear audio and will try the microphone test soon, but I feel certain this solved my problem and will be able to participate in Zoom sessions and others will be able to hear me. 

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