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Locked

‎08-19-2021 08:21 PM

HP Recommended
Product: Envy 23 touchsmart
Operating System: Microsoft Windows 10 (64-bit)

No sound,

No audio output device 

I uninstalled driver in device manager 

Error while attempting to install driver

 

 

Category:
1 REPLY 1

‎08-19-2021 09:19 PM

HP Recommended

Hi:

 

If your PC has the IDT audio chip, see if installing this W10 IDT audio driver and restarting the PC, gets the sound to work again.

 

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

File name: sp71717.exe

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