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No speakers or headphones are plugged in

HP Recommended
HP Pavilion Desktop PC 570-p0xx
Microsoft Windows 10 (64-bit)



I got a new HP Pavilion Desktop PC 570-pOxx, and found the audio is not working. The troubleshooting shows the error as "No speakers or headphones are plugged in", although I have my headphones plugged in. The PC does not recognize the headphones for some reason. I tried to search online for this issue, and found that so many people are having this problem. Tried to fix it by unistalling/reinstalling drivers, disable/reenable devices, everything that I could find on internet. But nothing has helped so far. I would be glad if someone can provide a solution for this issue.

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Hi @mdazharuddin254 ,


Thank you for posting on HP Forums,

The Barachiel is at your service.


I understand you are in need of support,

I'll be glad to help you out, however, for an accurate solution I will need more details:


Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? 


In the meantime, please try the steps mentioned on this link: Click here


Let me know how that pans out. 🙂

I hope you have a good day ahead,

And Feel free to ask any other queries as  well,

Considering, this forum has some of the best people in the world available and ready to help. 😉

I am an HP Employee

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