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‎03-05-2019 12:06 AM

HP Recommended
Product: HP 20-d013w
Operating System: Microsoft Windows 10 (64-bit)

My Envy got accidentally got reset! I've got everything to work but the audio! It doesn't detect the speakers! And I can't find the audio driver to downloand! It has beats audio! Please help!!!!!!!

2 REPLIES 2

‎03-05-2019 06:54 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to see if this W10 IDT driver works on your model.

 

Restart the PC after installing the driver...

 

VERSION: 6.10.6504.0 


This package provides the Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

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‎03-07-2019 01:44 PM

HP Recommended

So after awile it downloaded a file out of nowhere when I typed IDT from windows button and it downloaded a file automatically starting with the numbers 18###. So now it's working not sure how it happened but it works now!

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