Old Audio drivers for HP TouchSmart 520-1050

[opheliablack]

Upgraded the memory in my old desktop and tried to update the processor (failed). However, when I put the old processor back in and reinstalled Windows 10, the drivers for the speakers were different and now I have no sound. I believe it's the Realtek drivers.  

[banhien]

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@opheliablack wrote:

.... . I believe it's the Realtek drivers.  

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@opheliablack 

No, from its drivers site, no Windows 10 drivers

               https://support.hp.com/us-en/drivers/selfservice/hp-touchsmart-520-1000-desktop-pc-series/5146296/mo...

Please download and install

         https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

Regards.

[Paul_Tikkanen · Accepted solution]

Hi, @opheliablack 

See if installing the W10 IDT audio driver version for desktop PC's gets the sound to work again.   Restart the PC after installing the driver.

VERSION: 6.10.6504.0

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

[opheliablack]

@Banhien So I downloaded the exe as suggested, but during the install I got a message that said the hardware for the drivers weren't detected. Which is weird because I haven't uninstalled anything. Thanks for giving it a go, though.

[opheliablack]

And we have a winner! Paul_Tikkanen, the drivers worked. So for anyone that lost drivers to this HP model, please give this solution a try. 👍  Also, drop the ftp at the start of the link and replace with https:// and it should work fine. The link should be

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

[Paul_Tikkanen]

Glad to have been of assistance.