cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
twenty5or624
New member
2 1 0 0
Message 1 of 4
357
Flag Post

Onboard audio can't be disabled

HP Recommended
HP TP01-0066
Microsoft Windows 10 (64-bit)

My new desktop box, a TP01-0066 with "Erica" series motherboard and Ryzen 7 CPU, is thus far a huge improvement over what it replaced.  However, after hitting the F10 boot option and exhaustively searching up, down and sideways, I can find nothing in the BIOS that disables onboard audio. 

 

Is it indirectly accessible via the "Realtek" driver stuff, or maybe some obscure Windows 10 Control Panel trick?  Would it be inadvisable to uninstall the OEM audio drivers, even though the external sound card installed without much trouble?

 

I need to disable it to determine whether some intermittent audio artifacts are due to a possible conflict with the Creative SB1240 that I use for digitizing vinyl, a necessity because of its input impedance and 96 kHz sample rate. 

Thanks for any input on this.

3 REPLIES 3
Prométhée
Level 16
Level 16
7,732 7,631 814 2,869
Message 2 of 4
Flag Post
HP Recommended

Hello
If you uninstalled the audio driver, it should be replaced by another ...
If windows can not find any more driver, it will be in error, maybe not the solution.
You can simply disable it from the device manager!
But it may not be as effective as disabling it from the bios!
Is your audio card old?

 


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem >

was this reply helpful , or just say "thank you " ? Click on the yes button 
Warning
If you have to do certain manipulations, it is at your own risk, think carefully before acting!
If you don't think you can, get help, or go to a professional





Desktop-Knowledge-Base
happy New Year
Was this reply helpful? Yes No
twenty5or624
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

The SB 1240 USB sound adaptor I'm using was made for Windows 7 / 10, but is a few years old.

I've disabled AMD and Realtek audio drivers, and they're staying disabled, but I still have the intermittent click/pop symptom, especially when playing straight audio files, such as MP3 or FLAC.  But I've also noticed it in streaming web content.

 

At this point I'd almost consider cutting a trace on the motherboard to kill B+ to the sound chip.  This really does seem like a hardware conflict, and it's unbelievable that the BIOS settings wouldn't contain the option to disable onboard sound.  It's like a car with hardwired, permanently "on" windshield wipers, and no on/off switch anywhere to be found.  A rather conspicuous design flaw.

Was this reply helpful? Yes No
Prométhée
Level 16
Level 16
7,732 7,631 814 2,869
Message 4 of 4
Flag Post
HP Recommended

sorry, if the card is old it may not be 100% compatible
Do you have recent windows 10 drivers with this card installed?

it is a usb card, and not internal? Do you have a model link?


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem >

was this reply helpful , or just say "thank you " ? Click on the yes button 
Warning
If you have to do certain manipulations, it is at your own risk, think carefully before acting!
If you don't think you can, get help, or go to a professional





Desktop-Knowledge-Base
happy New Year
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation