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HP Recommended
Microsoft Windows 10 (64-bit)

Audio line and mic inputs are not loading. HP Pavilion 590-p0053w

3 REPLIES 3
HP Recommended

Hi:

 

The PCI Data Acquisition and signal processing controller needs this driver and probably is not related to the audio problem you are having.

 

Restart the PC after installing the driver.

 

Intel Chipset Installation Utility

 

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe 

 

Regarding the audio issue, the only suggestion I can offer would be to reinstall the audio driver from your PC's support page and restart the PC.

 

Driver - HP Pavilion 590-p0053w | HP® Customer Support

HP Recommended

This is what I am getting:

None of the devices in their current config were successfully started with their current selected options

 

ASIO Multimedia Driver

Realteck HD

 

Error code FF7-5-6000 (860084005)

Device could not be opened

 

HP Recommended

Unfortunately, I wouldn't know how to troubleshoot audio problems on that model PC.

 

If you can't get the issue resolved, the only other suggestion I can offer would be to back up your files and use the HP cloud recovery tool to create a bootable USB recovery drive that will factory reset your PC.

 

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive for this.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.