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RickyBigly
New member
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Message 1 of 3
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Popping Noises when plugging in speakers

HP Recommended
HP ENVY All-in-One - 27-b214
Microsoft Windows 10 (64-bit)

I have a hardware issue with my HP ENVY All-in-one B200 Computer.

When I plug speakers into the audio jack, there are popping noises, some times I have to unplug and replug in. To get it to work, I have to push the audio cable upwards in the slot.

Are you able to repair such issues?

We bought multiple speakers to make sure it wasn't the speaker. It is the computer

Rick

2 REPLIES 2
BeemerBiker
Level 8
1,645 1,629 130 398
Message 2 of 3
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HP Recommended

You need to find out if the problem is the motherboard jack or the cable plugged into it.  Please try another set of speakers or headphones and see if the problem goes away.

 

Does your system have built in speakers?   Do they make the same popping noise? 

 

If jack there is not much you can do to fix it other than unsoldering and replacing the jack.  It will not  be cheap.  I will be far cheaper to get a USB to audio adapter https://www.amazon.com/dp/B0776QNHKD

 

You mentioned speakers.  If powered speakers they need to plug into the line-out jackIf un-powered then into the regular green speakers jack.  If you are using a headset be aware that there are differences in connectors if the headset is apple, android or just windows pc.  Same applies for headphones (no mic)

 

[edit]  You have combo headset / microphonejack

BeemerBiker_0-1652208718584.png

 

you need a headset not speakers, since the jack mentions microphone

what are you using?  Did it come with the system?

Post a link to the device if on amazon or the internet somewhere

I am a volunteer and I do not work for, nor represent, HP
If you think this reply was helpful, please mark it as so or as a solution.. Thank You!
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DGroves
Level 12
5,243 4,516 482 1,111
Message 3 of 3
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HP Recommended

you might want to try cleaning the motherboard jack using a cleaner made for this, simply spray into the audio jack hole a small amount of cleaner then insert/remove the audio jack 4/6 times and if necessary repeat

 

https://www.amazon.com/Company-300554-Specialist-Contact-Cleaner/dp/B084VP9JJK

 

HP's "part surfer website" may also list the board that holds the audio jack{s} as a part you can buy from HP

 

https://partsurfer.hp.com/partsurfer/

 

nope,.....just checked your AIO system uses a laptop style motherboard with the jacks soldered to the board

 

https://www.ebay.com/p/9036759315

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