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‎05-17-2019 07:13 AM

HP Recommended

ho can i manually install this driver as its driving me mad with your device does not support this version 

 

I have the envy 23 touch machine win10 64bit 

look forward to you help 

pete

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-17-2019 07:17 AM

HP Recommended

Hi, Pete:

 

If you need the W10 IDT audio driver for your model, you have to use the desktop PC version, not the notebook one.

 

This is the desktop W10 IDT audio driver.  Install and restart the PC.

 

VERSION: 6.10.6504.0

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

View solution in original post

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3 REPLIES 3

‎05-17-2019 07:17 AM

HP Recommended

Hi, Pete:

 

If you need the W10 IDT audio driver for your model, you have to use the desktop PC version, not the notebook one.

 

This is the desktop W10 IDT audio driver.  Install and restart the PC.

 

VERSION: 6.10.6504.0

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

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‎05-18-2019 12:06 PM

HP Recommended

Thanks paul did the job now we have sound 

perfect solution talk soon

kawekid

 

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‎05-18-2019 12:20 PM

HP Recommended

You're very welcome.

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