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‎04-18-2021 02:04 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I keep having to reinstall the Realtek audio driver on my HP Pavilion All-in-One - 24-xa1007na almost every time I start up. Has anyone else that this issue and been able to fix it/ The driver was a link sent to me by HP support. 

1 person had the same question
1 REPLY 1

‎04-18-2021 03:21 PM

HP Recommended

@Aud1507 

 

Its specs

      https://support.hp.com/au-en/document/c06378063

 

Could be due to AMD drivers. Please


   (a) Uninstall Audio driver

   (b) do a cleanup using following information/fix:

                  https://www.amd.com/en/support/kb/faq/gpu-601

                  https://drivers.amd.com/drivers/amdcleanuputility.exe

   (c) reboot machine


Machine will re-install Audio driver for you.


Regards.

BH
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