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‎12-13-2019 09:03 PM

HP Recommended
Product: HP Pavilion Desktop
Operating System: Microsoft Windows 10 (64-bit)

I updated my PC with Windows 10 the other day and now I have no audio.

I have a Red X on the speaker on the taskbar. I've tried various solution in trying to recover the audio with no avail. If I go to the Device Manager I find "Other Devices", then ONLY "Audio devices on high definition audio bus", not other info. Anyone with a solution, short of BestBuy Geeks. HELP...

 

1 REPLY 1

‎12-13-2019 09:07 PM

HP Recommended

Hi:

 

If your PC has the IDT audio system, see if installing this driver and restarting the PC, resolves the problem.

 

VERSION: 6.10.6504.0 July 03, 2015

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

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