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Jojo_boy-40
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Message 1 of 2
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Red X, No audio

HP Recommended
HP Pavilion Desktop
Microsoft Windows 10 (64-bit)

I updated my PC with Windows 10 the other day and now I have no audio.

I have a Red X on the speaker on the taskbar. I've tried various solution in trying to recover the audio with no avail. If I go to the Device Manager I find "Other Devices", then ONLY "Audio devices on high definition audio bus", not other info. Anyone with a solution, short of BestBuy Geeks. HELP...

 

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Paul_Tikkanen
Level 21
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Message 2 of 2
Flag Post
HP Recommended

Hi:

 

If your PC has the IDT audio system, see if installing this driver and restarting the PC, resolves the problem.

 

VERSION: 6.10.6504.0 July 03, 2015

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

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